About Us

"We, at our core, are a service organization. And every product we sell has a huge service component." 

--Tom Rutledge, President & CEO

Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect more than 28 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 98,000 employees.

For more information about Charter, visit the Charter Newsroom or Investor Relations.

Quality Services

Superior, reliable, consistent services that deliver value – that’s our focus. Over the years, Charter has invested billions of dollars in infrastructure improvements, unleashing the power of an advanced, two-way, fully interactive fiber network. By moving to this all-digital network, today’s Charter customers enjoy the most HD TV channels, more On Demand choices and the fastest internet speeds.

Charter delivers a wide range of TV, internet and voice services to residential and business customers through the Spectrum brand.

  • Spectrum TV™ offers more HD than any other provider, DVR service and instant access to thousands of On Demand choices, many in HD. Watch live TV anywhere in the home or download movies and shows to go on mobile devices with the Spectrum TV App or take TV Everywhere with over 60 channel apps to watch on the go.

  • Spectrum Internet®^ provides the fastest Internet speeds available starting at 100 Mbps. With Spectrum Internet, customers can simultaneously stream videos, download music and more without sacrificing performance. Charter provides free modems and the fastest, most powerful in-home WiFi to do more on more devices. And because Charter doesn’t limit internet with data caps or extra fees, customers always have the freedom of unlimited internet service.
  • Spectrum Mobile offers the best devices for the best value. While delivering the fastest overall speeds, Spectrum Mobile is the most reliable, coast to coast.± Combined with a nationwide network of WiFi hotspots, it's designed to provide customers the highest quality experience and save them money. Spectrum Mobile is designed for the way mobile devices are used today and the way they will be used tomorrow.

  • Spectrum Voice® is a fully featured, reliable service with unlimited local and long-distance calling plans that include voicemail and other popular calling features like call waiting and call forwarding, plus free 411. Serving approximately 10 million voice customers, Charter is among the largest providers of residential phone service in the nation.

  • Spectrum Business helps small businesses achieve better results by delivering reliable Internet, Ethernet, voice and enhancement solutions. Spectrum Business customers enjoy a wide range of products – from high-quality broadband services to phone systems and top-tier digital TV and music – all flexible to meet the demands of growing businesses.

  • Spectrum Enterprise Solutions builds business-to-business solutions with a people-to-people focus, providing the bandwidth and support customers need to accelerate business. Charter’s largest customers enjoy enterprise-grade voice, video, data, network, cloud and managed services via a flexible and secure fiber-based network.

  • Spectrum Community Solutions provide customized, managed WiFi, TV and voice services to residential apartments and other multi-dwelling units via fiber connections. Spectrum Fiber WiFi delivers the fastest, most powerful connection with more bandwidth and no data caps.

  • Spectrum Reach, the advertising sales division of Charter, offers traditional commercial advertising and new interactive solutions for the modern media landscape. Spectrum Reach offers promotional solutions through national cable networks, internet advertising, mobile marketing and events supported by marketing, research and creative services teams.
± Fastest Overall Speed claim based on Nielsen Mobile Performance cellular and WiFi speed test results for Spectrum, Verizon, AT&T, T-Mobile and Sprint mobile customers in Spectrum service area from 4/1/19 to 12/31/19. “Most reliable” claim based on 2018 FCC Measuring Broadband America report and RootMetrics® by IHS Markit’s RootScore® Reports: 1H 2019. RootMetrics® test used best commercially available smartphones on 4 national mobile networks across all available network types. Experiences may vary.

To access 5G service, 5G compatible phone, Unlimited rate plan, and 5G network connection required. Spectrum Mobile currently offers 5G in parts of select cities. Not all 5G capable phones compatible with all 5G networks. If 5G phone not compatible with 5G network or a 5G network is not available in your area, phone will automatically revert to the 4G network. 5G coverage will continue to expand throughout 2020 and beyond. Speeds may vary. Visit mobile.spectrum.com/trade-in-terms for full terms and conditions.

Connecting with Communities

Charter is committed to improving communities and impacting lives where our customers and employees live and work.

Through our national philanthropic initiative, Spectrum Housing Assist, Charter partners with nonprofit organizations to make homes safer and healthier. We engage employees and community volunteers in order to facilitate these crucial home repairs, with the goal of improving 50,000 homes by the year 2020.

To learn more about Spectrum Housing Assist and our other philanthropic efforts, please visit communityimpact.spectrum.com.